Privacy Policy

1. Introduction

Webcraft Web Development Services ("Webcraft", "we", "our") respects your privacy and is committed to handling personal information responsibly and in accordance with applicable Philippine laws, including the Data Privacy Act of 2012 where applicable.

2. Information We Collect

Depending on your interaction with us, we may collect:

• Name, organization, email address, phone number, and business contact information.
• Project requirements, proposals, contracts, support requests, and correspondence.
• Billing records, invoices, and payment references related to services provided directly by Webcraft.
• Basic technical information such as browser type, IP address, and server logs used for website security and troubleshooting.

3. How We Use Information

• Respond to inquiries and prepare quotations.
• Develop, deploy, maintain, and support software systems.
• Issue invoices and manage payments.
• Comply with legal, tax, and regulatory obligations.
• Improve our services and maintain website security.

4. Payments

Webcraft accepts payments only for services directly provided by Webcraft Web Development Services. We do not collect permit fees, taxes, or payments on behalf of Local Government Units or other third parties.

Online payments may be processed by independent payment providers such as PayMongo. Payment information entered on their hosted payment pages is handled according to their own privacy and security practices.

5. Sharing of Information

We do not sell personal information. Information may be shared only when reasonably necessary with trusted service providers (such as hosting or payment providers), when required by law, or when authorized by the client.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no system connected to the Internet can be guaranteed to be completely secure.

7. Data Retention

Business and project records are retained only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain appropriate business records.

8. Your Rights

Where applicable, you may request access to, correction of, or deletion of your personal information, subject to legal and contractual limitations. Requests may be sent to info@webcraft.ph.

9. Cookies and Analytics

The public website may use essential cookies and basic server logs required for security and website functionality. If analytics or additional cookies are introduced in the future, this policy will be updated accordingly.

10. Third-Party Links

This website may contain links to third-party websites. Webcraft is not responsible for the privacy practices or content of external sites.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, or legal requirements. The latest version will always be available on this page.

12. Contact